F.A.Q.

If you have a different question or complaint, feel free to contact us here

What payment methods can I use?

We offer different payment methods including major providers like Mastercard, Visa, PayPal, Stripe, as well as many different local payment methods including AliPay and other.

Can I purchase items with another currency?

Yes, you may select a currency based on your personal preference. When you select your country in the country selector on the upper right of the website or are taken directly to your country’s version of the website, you will see prices listed in the regional currency.

Can I make changes to my order after it’s been placed?

Of course, once you've placed the order, our manager will get in touch with you to confirm all the particulars. We'll be able to offer guidance concerning the item, size, and even share photos. If you choose to exchange the item or cancel the order, you'll also have the option to do so after coordinating with the manager.

However, if you're exchanging the item for a different size or color, you'll need to initiate a return for the initial item and place a new order for the product.

How To Return My Items?

You will be able to return items within You can initiate a return within 7 days of receiving the order. We will assist you in submitting a request on the delivery company's website. Unfortunately, the return shipping costs and any applicable tax payments are the customer's responsibility.Important: Items must be sent in their original packaging and with all tags attached. Refunds will be processed upon receiving the item at the store's warehouse.

How long does delivery usually take?

It depends on the country and city of delivery; on average, worldwide shipping is typically carried out within 3-7 days after placing the order.

How Can I Track My Order?

Once you've submitted your request and the item is ready for shipment, we will notify you and provide the tracking number for your parcel. Don't worry, you'll always be informed about the status of your package!